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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephen Reese

December 11, 2024

5  out of  5
rating by Stephen Reese
"Worked with Judy at State Farm in Berlin to insure my Maryland home. She was very helpful in navigating me through the process to get a policy on the house. Her polite manner and knowledge of the product was refreshing and conversing with some local was also a plus."
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Carl lombardo

November 15, 2024

5  out of  5
rating by Carl lombardo
"Bradley was most helpfull woth addtessing mu needs and concerns. He was both professional , knowledgeable, and courteous. A pleasure to work with."
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amber bowden

September 17, 2024

1  out of  5
rating by amber bowden
"State farm not good at all they don't care about you at all I was paying my bills and they turned off my insurance because of my boyfriend that had nothing to do with my insurance he wasn't on nothing and wasn't driving"
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melanie Leiner

April 29, 2024

5  out of  5
rating by melanie Leiner
"I cannot say enough how much JJ from Claudia Nicholls office helped me through what was a HORRIBLE day. To every single person I have talked to about my accident I have implored them to go local with their insurance! They are truly the best and went above and beyond to help me from 15 minutes after my accident through my car being returned to me after being fixed."
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Peter

February 2, 2024

5  out of  5
rating by Peter
"Spoke to Brad who did a great job in explaining all the details of my policy. Rates were very competitive as well."
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Amy Smith

June 13, 2023

5  out of  5
rating by Amy Smith
"Claudia and Nick have been so helpful with my claim. Both have gone above and beyond to help me."
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Shannon Smith

May 16, 2023

5  out of  5
rating by Shannon Smith
"Claudia has been my agent for the past 7 years. I never had any issues. If I have to speak with her and not one of her office staff, she calls me back for the most part when she says she will. Office staff is pleasant and knowledgeable and answers all my questions. Will keep coming here"
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Paula Timko

May 9, 2023

5  out of  5
rating by Paula Timko
"The Best Staff EVER! If I could give them 6 stars, I would! Cathy Howard always goes above and beyond for my personal and the business accounts. I cannot say enough nice things about her and the whole staff at State Farm. They are cheerful, informative and any requests are fulfilled quickly. I highly recommend State Farm Claudia Nichols to all my family, friends and business associates! We look forward to continuing working together."
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John Ziegler

January 13, 2023

5  out of  5
rating by John Ziegler
"Excellent personal service"
We responded:
"Thank you, John! We enjoy working with you!"
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Lisa Rekos

May 25, 2022

5  out of  5
rating by Lisa Rekos
"I have been a policyholder with State Farm for over 20 years. In my experience Claudia and her staff, especially Cathy Howard, are beyond exceptional. They have more experience in this industry than many other agency's staff combined. Most agents and their staff only care about sales and making money but Claudia genuinely cares about her customers. You obviously can't make everyone happy, and always tell people what they want to hear, but they certainly do their best."
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Martina Purnell

October 26, 2021

5  out of  5
rating by Martina Purnell
"The whole entire staff are friendly and very helpful. The absolute BEST EVER!!!!"
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Sheila Young (Sheshe)

September 14, 2021

5  out of  5
rating by Sheila Young (Sheshe)
"I staff are extremely nice and very accommodating. They want too see you happy and covered.. They're awesome."
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Pamela Trader

February 12, 2021

5  out of  5
rating by Pamela Trader
"I’ve been a State Farm policyholder over forty years; the last 8 with Claudia Nicholls’ Agency. Claudia and her staff run the agency professionally and competently, while maintaining an old fashioned home town feel."
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Kirby Short

December 26, 2020

5  out of  5
rating by Kirby Short
"Been with them for 23 years love there serves"
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Paula Myers

January 10, 2019

5  out of  5
rating by Paula Myers
"Claudia Nicholls is the best of the best! She will take the time to explain each & every type of insurance that is right for you and your family! We have been insured (home, car, life )with Claudia Nicholls State Farm for many years. I would highly recommend her and her knowledgable staff!"